Terms Of Use

Terms and Conditions of Use


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Welcome to FLORI! These terms and conditions of website use (“Terms and Conditions”), along with any documents referred to within, outline the terms of use for our website www.flori.com (“Our Site”) as a guest. It is important that you read and understand these Terms and Conditions before you begin using Our Site. By accessing and using Our Site, you indicate your acceptance of these Terms and Conditions and agree to comply with them. If you do not agree with these Terms and Conditions, you are not authorized to use Our Site.

We reserve the right to revise these Terms and Conditions at any time without prior notice by updating this document. Any changes become effective immediately upon being posted on Our Site, and your continued use of Our Site after any modifications constitutes your acceptance of the updated Terms and Conditions. We recommend that you review these Terms and Conditions periodically to stay informed about any updates or changes we may have made. It is your responsibility to regularly check for any amendments, as they are legally binding upon you. Please note that certain provisions or notices published elsewhere on Our Site may supersede some of the terms contained in these Terms and Conditions.


These terms and conditions of website use (“Terms and Conditions”) (together with the documents referred to on it) tells you (“you”) the terms of use on which you may make use of our website www.graff.com (“Our site”) as a guest. Please read these Terms and Conditions carefully before you start to use Our Site. By using Our Site, you indicate that you accept these Terms and Conditions and that you agree to abide by them. If you do not agree to these Terms and Conditions, you are not authorised to use Our Site. We may revise these Terms and Conditions at any time without notice to you by amending these Terms and Conditions. Such changes are effective when they are posted on Our Site and your continued use of Our Site after any such changes are posted will be considered acceptance by you of such changes. You are expected to check these Terms and Conditions from time to time to take notice of any changes We make or have made, as they are binding on you. Some of the provisions contained in these Terms and Conditions may also be superseded by provisions or notices published elsewhere on Our Site.


Your access to and use of FLORI’s website (“Our Site”) is granted on a temporary basis, and we reserve the right to withdraw or modify the services we offer on Our Site (referred to as the “Services”) without prior notice (as outlined below). We shall not be held liable if Our Site becomes unavailable at any time or for any duration.

Occasionally, we may restrict access to certain sections of Our Site or entirely limit access to certain users. When accessing and using Our Site, it is your responsibility to comply with the provisions outlined in our Acceptable Use Policy (please refer to Part II below) and our Privacy Policy and Conditions.

You are accountable for making all necessary arrangements to access Our Site, and you are also responsible for ensuring that all individuals accessing Our Site through your internet connection are aware of these Terms and Conditions and adhere to them.


FLORI is the rightful owner or licensee of all intellectual property rights associated with Our Site. This includes all text, graphics, photographs, audio, video, logos, artwork, data, computer code, and other materials displayed or contained on Our Site (collectively referred to as the “Content”), as well as the overall look and feel, design, and organization of Our Site. Your use of Our Site does not grant you ownership or rights to any Content. All works are protected by copyright laws and international treaties, and all rights are reserved.

Subject to these Terms and Conditions, you are permitted to print one copy and download extracts of any page(s) from Our Site for personal reference purposes. You may also share materials posted on Our Site with others within your organization.

You must not modify, alter, or edit the paper or digital copies of any Content you have printed or downloaded. Additionally, you must not use any illustrations, photographs, video or audio sequences, or graphics separately from their accompanying text.

Whenever you use material from Our Site, including the Content and/or materials, you must acknowledge our status (and that of any identified contributors) as the authors of such material. You are prohibited from using any part of the Content and/or materials on Our Site for commercial purposes without obtaining a license from us or our licensors.

If you violate these Terms and Conditions by printing, copying, or downloading any part of Our Site without proper authorization, your right to use Our Site will immediately cease, and you must, at ourdiscretion, either return or destroy any copies of the materials you have made.


Many products displayed on Our Site are available in our physical stores located in Prishtina, Kosovo.However, it’s important to note that there may be instances where certain products available on Our Site are not available in our physical stores, or vice versa.


If you have any concerns about any material that appears on Our Site, we encourage you to contact us at info@flori.diamonds. We value your feedback and are committed to addressing any issues promptly and appropriately.

Thank you for visiting Our Site.

This Acceptable Use Policy outlines the terms and conditions for accessing and using Our website, info@flori.diamonds (referred to as "Our Site"). By using Our Site, you agree to comply with this policy, which supplements Our Terms and Conditions for Our Site.

You may only use Our Site for lawful purposes. It is prohibited to use Our Site:

In any manner that violates applicable local, national, or international laws or regulations.

For any unlawful or fraudulent activities or with the intent to engage in such activities.

To harm or attempt to harm minors in any way.

To send, receive, upload, download, use, or re-use any material that does not comply with Our content standards, as outlined in Our Terms and Conditions and Privacy Policy available at www.flori.diamonds/privacy-policy.

To transmit, solicit, or facilitate the distribution of unsolicited or unauthorized advertising, promotional materials, or any form of spam.

To knowingly transmit data or upload material that contains viruses, trojan horses, worms, time-bombs,keystroke loggers, spyware, adware, or any other harmful programs or code designed to disrupt or damage computer software or hardware.

You also agree:

Not to reproduce, duplicate, copy, or sell any part of Our Site in violation of Our terms of website use.

Not to access, interfere with, damage, or disrupt any part of Our Site, the equipment or network onwhich Our Site is stored, the software used in the provision of Our Site, or any equipment, network, or software owned or used by any third party.


We reserve the right to determine, at our discretion, whether there has been a breach of this Acceptable Use Policy. In the event of a breach, we may take appropriate actions, which may include:

Temporary or permanent withdrawal of your right to use Our Site.

Removal of any postings or materials uploaded by you to Our Site.

Issuance of a warning.

Legal proceedings to seek reimbursement of costs resulting from the breach.

Further legal action against you.

Disclosure of relevant information to law enforcement authorities, as necessary.

Please note that we are not liable for any actions taken in response to breaches of this policy, and we may take additional actions deemed necessary.


We may revise this Acceptable Use Policy at any time by updating this page. Any changes will become effective upon posting on Our Site. It is your responsibility to review this policy periodically to stay informed of any updates. Certain provisions in this policy may be superseded by other provisions or notices published elsewhere on Our Site.

June 2023

Prishtinë, Kosovo

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